IT Technical Support Coordinator - TIGO Tanzania in Dar es Salaam

Job Title IT Technical Support Coordinator

Role Purpose

Responsible for coordinating all activities required to install, maintain, configure and troubleshoot desktops, laptops , software applications, office telephones, projectors, screens, video conference equipment and network hardware, network/power cabling and printers.Key Responsibilities

• Coordinate activities of technical personnel (internal/external), ensuring that users requests and problems are solved on a timely manner.

• Prepare and assign laptops, desktops to employees and keep updated inventory of assigned equipment.

• Register new purchases and disposal of equipment including lost and stolen equipment.

• Update knowledge base with resolution information, in order to reduce resolution time for future incidents.

• Prepare reports in case of major incidents and support in other duties as required.Position Requirements

• University degree preferably in Information Technology- Systems / Computer Sciences-Engineering, Electronics/Telecommunications

• A minimum of 1-3 years experience in technical support

Deadline: 03-05-2013

How to Apply:
http://careers.peopleclick.eu.com/careerscp/client_millicom/external/en/jobapplication.do?functionName=applyToGeneralPool