ICT Intern - United Nations Office for Project Services in Nairobi

Job Title: ICT Intern, Nairobi

UNOPS Building
00621 Nairobi
Kenya
Tel: +254 207 621 120
UNOPS mission is to expand the capacity of the UN system and its partners to implement peacebuilding, humanitarian and development operations that matter for people in need. Working in some of the world’s most challenging environments, UNOPS vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost effectiveness. By assisting UN organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground. UNOPS employs more than 6000 personnel and on behalf of its partners creates thousands more work opportunities in local communities. With its headquarters in Copenhagen, Denmark, a network of five regional offices and a further 20 operations and project centres, UNOPS oversees activities in more than 80 countries. UNOPS is committed to achieving a truly diverse workforce.

Background Information - Kenya

Kenya The UNOPS Kenya office manages more than 60 projects in around 10 countries of eastern and southern Africa. UNOPS in Kenya helps partners achieve their project goals in sectors including: governance, education, health, the environment, grant management and rural development.
Background Information - Job-specific

The intern will work within the Information and Communications Technology (ICT) Unit under the direct, overall supervision of the ICT Assistant.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS Functional ResponsibilitiesBelow are some of the functionalities

Assists in maintaining, troubleshooting and repairing IT equipments.
Installing and configuring IT equipments according to the laid down IT guidelines.
Ensuring that all computers are kept clear of illegal software and images and carrying out routine tasks such as running systems diagnostics, patch management and system optimization
Assists with resolution of user support issues by monitoring the KEOC Help desk and attending to users request.
Assists with setting up, configuring and monitoring both video and audio conferences and making of conference calls.
Maintaining the inventory of computer related equipments and communications equipments, assist in pertaining asset management
Assist in publishing, editing, modifying and uploading content on the KEOC Intranet webpage

Perform other related duties as required.
Competencies

Good knowledge of electronic messaging systems, Windows OS, MS Office Suite and of LAN/WAN concepts.
Focuses on result for the client and responds positively to feedback
Consistently approaches work with energy and a positive, constructive attitude
Meets timeline for delivery of products and services to clients
Results-based and client services oriented
Demonstrated drive for continuous improvement and incorporation of lessons learned and best practices into business process routines
Demonstration of professional behaviour and personal ethics, transparency and openness to encourage respect and similar behaviour from colleagues in the workplace

Education/Experience/Language requirements

Candidates must be studying for a university degree such as Bachelor or Masters preferably in information sciences, computer sciences, telecommunications or engineering (or the equivalent), or have graduated from such studies within three years prior to the application date of this internship position.
No previous work related experience is required.
Familiarity with the usage of computers and office software packages (MS Office 2007 and/or newer versions) and knowledge of spreadsheet and database packages.
Familiarity in handling of web-based management systems. Database management; web applications technology and/or technology training experience.
Fluency in written and spoken English required.

Contract type, level and durationContract type: Internship Agreement Contract duration: Initially three months with possibility of extension For more details about UNOPS internships, please follow this link: http://www.unops.org/english/whoweneed/Pages/Internships.aspx

Additional Considerations

Please note that the closing date is midnight Copenhagen time (CET)
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
How to Apply:

https://gprs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=2167

Deadline:22/04/2013