Governance & Controls Process Lead - MTN in Gauteng

Job Title: Governance & Controls Process Lead

Location:
Innovation Centre

Reference No:
IRC103846

Position Type:
Contract - Limited

Affirmative Action:
N

Job Mission:
Provides strategic oversight into the development of a global framework for the Governance, Security and Control function ensuring alignment in approach and standards across all functional processes for Finance, SCM, AtR and HR. Ensures the seamless integration of cross functional Governance, Security and Control processes and across work teams and leverages leading practice insights across MTN. Leads and directs the global design and implementation of a standard end-to-end Governance, Security and Control framework to be delivered across the Shared Services Centre, Centres of Excellence and the 22 Operating Companies and drive the business rule changes required to support the new global solution. Works closely with the Opco functional General Managers (Finance, SCM, AtR and HR) to ensure that the processes, policies and procedures are in-line with local Tax, Legal and Regulatory Requirements.

KPA Duties:
• Formulate, guide and influence the Process Governance, Risk and Control strategy for the MTN global Finance, SCM, AtR and HR solutions and maintain a moving strategy up to implementation - minimum of 4 years, aligned with approved Project Deliverables. • Design, influence and drive global policy and procedure changes and additions to enable, support and monitor the new global Finance, SCM, AtR, HR and Governance & Control solutions within a Shared Services and Centre of Excellence environment. • Design, develop and implement the Governance, Risk and Control (GRC) solution for the global Finance, SCM, AtR, HR functions which include but are not limited to the Application Control set consisting of Access Controls, Transaction Controls, Configuration Controls and Preventative Controls. • Design, develop and implement a Continuous Control Monitoring solution to monitor ERP transactions for abnormal activity. • Design, develop and implement a Process Modelling Architecture and Methodology to be used by the Finance, SCM, AtR and HR process teams. • Design, develop and implement a Delegation of Authority policy and procedure to support the MTN global Finance, SCM, AtR and HR solutions. • Design, develop and implement the electronic workflow solution to enable the Delegation of Authority within the ERP system. • Responsible for providing the Global Process Design Authority with relevant process inputs required for further detailing of the business case. • Design, develop and operationalise the complete project plans for the Governance and Control work stream including resource allocations. • Ultimate process Governance and Control point of contact and deciding authority to the functional transformation leads. • Lead the successful development and implementation of an end-to-end Governance, Risk and Control solution across Finance, SCM, AtR and HR functions. - Ensure that the end-to-end impact / requirements of business transformation activities is understood and that the MTN Next! design is fit for purpose to meet these requirements. - Define and maintain compliance with global leading practice for the end-to- end standard operating solution across all 22 Opcos. - Identify opportunities for efficiency in order to achieve standardisation with a high level of quality. - Overall accountability for the detailed design of the Governance, Risk and Control solution for the Finance, SCM, AtR and HR business processes taking into account key tax, legal and regulatory requirements, based on global leading practice and best practices across MTN. - Accountable for the updating of the global Governance, Risk and Control blueprint for all Opcos based on local complexities for 22 Opcos and ensure the successful launch of each Opco. Governance and Control processes must meet Opco specific tax, legal and regulatory requirements. - Approve the Governance and Control business requirements and design blueprints for Finance, SCM, AtR and HR to provide to the IT work stream for configuration. - Ensure compliance to set standards for process design, ERP integrations, report creation standards and ultimately pilot and full rollout. • Submit a Governance, Risk and Control solution to support and monitor the Finance, SCM, AtR and HR business processes and all supporting reports, interfaces, conversions, extensions, forms and workflows (RICEFWs) to the IT Enablement and ERP MDM & BI Principles to ensure that IT meets the requirements of the solution. - Manage the relationship with the ERP vendor to develop and build functional Governance and Control processes for Finance, SCM, AtR and HR. - Overall accountability for the ERP solution performance and user acceptance testing on the Governance and Control processes and transactions. - Overall accountability for the Governance and Control interface testing between the ERP and 3rd party solutions. • Validate and agree the FTE sizing guidelines for the Governance & Control functions as provided by the Service Delivery work stream. • Responsible for defining and developing functional key performance metrics and their associated measurements and reports to monitor the Finance, SCM, AtR, HR and Governance & Control processes. • Define, approve and monitor the integration with the Master Data work stream to build the Finance, SCM, AtR, HR and Governance & Control master data structures and migrate the data from legacy systems. • Strategise and prioritise the implementation and roll-out of a standardised Process Governance and Control solution across all MTN Opcos. - Ensure coherence and alignment between teams for preparation work up to pilot and then same during full operational roll out across all Opcos. - Create and guide a culture that will be receptive to the changes Project NEXT brings. - Provide implementation and post go live support as required and perform post go-live assessment. • Maintain relationships between work streams on the Project as well as with key Stakeholders across all operations. • Accountable to prevent over expenditures. • Implementation of multi country, multi currency, multi financial calendar, global single instance ERP environment across Finance, SCM, AtR, HR and Governance & Control functions with various levels of maturity. - Establish and attain Governance and Control initiatives to proactively review and implement leading practice processes. - Collaborate with and guide the SI and associated vendors on system upgrades, database issues, change requirements and applying patches and fixes. • Host feedback sessions with various Governance and Control system users to get feedback on future business requirements. Supervisory / Leadership / Managerial Tasks • Overall leadership and guidance to the Governance and Control team in alignment with the programme strategy and goals. • Possess the authority, presence and integrity to command respect from colleagues. • Set goals and objectives for direct reports, monitor progress and maintain motivation. • Manage the performance of the Governance and Control work stream to ensure effective delivery and achievement of performance targets. • Navigate team members in overcoming work obstacles. • Plan and conduct meetings with subordinates to ensure team members receive feedback regularly on work done. • Performance management and appraisal of subordinates and agree action points. • Define, build and develop the skills of the team in order to achieve targets. • Coaching and mentoring of direct and indirect reports. • Identify staff training and development needs and implement necessary actions. • Career planning for subordinates and succession planning to ensure the development and retention of Governance and Control talent. • Ensure that there is sufficient breadth and depth of talent calibre and potential across the organisation to provide sufficient bench strength for key and critical current and future roles within Governance and Control. • Promote a ‘customer centric’ and ‘partnership approach’ to develop strong relationships with other working groups. • Manage development and well-being of subordinates. • Facilitate effective communication and feedback. • Identify and drive the executive decisions required to align MTN group policies and procedures with the global Governance and Control solution. • Ensure compliance with MTN policies, processes and procedures. • Research, introduce and manage Governance and Control leading practices to the benefit of the MTN group. • Custodian of Governance and Control expert knowledge and leading practices. • Provide clear direction for integration with cross-functional programme teams. • Facilitates and provides guidance when organising forums. • Manage Governance and Control stakeholder relationships to ensure effective and efficient service delivery. • Influence skills and competencies to raise the level of Governance and Control competencies within the MTN group. • Support and guide Governance and Control skills and competency development and leading practice initiatives in the MTN group. • Consults to the Chief Governance and Control Officers of the 22 Opcos and group management services. • Lead as the exemplar of the ethics, best practice and values of MTN.

Requirements:
Education: • B.Com in Accounting / Business / Audit or other numerate discipline. • Post Graduate Professional qualification is recommended. • MBA or other Masters equivalent will be an added advantage. Training: • Leadership Development Programmes. • Microsoft Office 2003/2007/2010. • Microsoft Project. • Business Process Management Tools. • Experience with ERP solutions. Oracle ERP desired.
Experience: Minimum • 10+ years consistent work experience covering similar functions in multinational companies. • 5+ years’ senior managerial exposure in the sphere of Finance and Governance & Control. • Design, Build and Execution experience within a Shared Services and Centre of Excellence operating model is required. • Demonstrated experience in transforming Governance and Control business processes as part of large scale back office transformations. • Demonstrated experience with global or multinational projects/programmes. • An excellent understanding of modern end-to-end Governance and Control practices. • Process redesign initiatives and ERP implementation project experience is desirable. • Demonstrated ability to effectively establish and maintain strategic working relationships with peers and constituents at all levels of the organization. • Demonstrated analysis and problem solving skills using critical and innovative thinking.
Knowledge: • Leading Process Governance and Control practices. • Internal and External Audit compliance. • GRC and Continuous Control Monitoring in an ERP environment across Finance, SCM, AtR and HR functions. • Understanding of International Financial Reporting Standards (IFRS). • Understanding of Generally Accepted Accounting Principles (GAAP). • Understanding of International Accounting Regulations (Africa and Middle East). • Understanding of International Tax Regulations (Africa and Middle East). • Understanding of Project / Investment management and Enterprise Asset Management. • Understanding of Telecommunications industry and GSM operations. • Knowledge of MTN Governance and Control system. • Project expenditure policies, processes and procedures. • Knowledge of project accounting principles. • Knowledge of project management methodologies. • Knowledge of project budget, planning, control and accounting principles. • Understanding of MTN transformation initiatives preferable. Skills / physical competencies: • Strategic thinking. • Proven planning and organising skills. • Excellent executive leadership, general team management, problem solving, decision making, analytical and advanced project / resource management skills. • Excellent business, commercial and financial acumen. • Strong influencing skills. • Innovative problem solving skills. • Persistent drive for quality and results. • Strong facilitation skills. • Excellent communication and report writing. • Conflict resolution. • Sound interpersonal skill. • Exceptional analytical ability. • Strong logical evaluation and measuring skills. Behavioral qualities: • Integrity • Honesty • Team Player • Assertive • Innovative • Inquisitive • Lateral creativity • Can do attitude • Persuasive • Decisive • Confident • Dynamic • Thorough • Diplomatic • Independent • Self-motivated • Relationship Builder • Resilience and bounce-back

How to apply:
http://www.mtn.com/Careers/CareerOpportunities/Pages/VacancyDetail.aspx?jobID=6293

Deadline: 03 May 2013