Sales and Service Consultants - Standard Bank in Cape Town

Job Title: Sales and Service Consultants - PBL

Ref No:
# 1507350/4113

Location:
Cape Town Western Cape (South Africa)

Salary:
Market Related Salary

Job Purpose:
To grow the Pension Backed Lending book through increasing the activation levels of the existing schemes and retaining current schemes/funds. To achieve and exceed sales targets in the most cost effective manner whilst not compromising on customer service. To activate lending at a Fund and sub-scheme level. To cross -sell additional banking products to customer base.

Key Result Areas:
Achievement of the sales target volume and value. Achievement of the penetration levels of employers as agreed. Reduction of complaints received against agreed target. Cross - sell levels of Banking products as agreed.

Qualifications:
Grade 12 (Matric). Microsoft Office. Direct Customer Facing.

Experience:
General business knowledge and business acumen. 3 years home loan experience/pension fund industry (in a sales environment). Computer literacy including knowledge in advanced excel, MS Word, PowerPoint, Excel, Access and Visio. Knowledge of managing multiple markets sales principles and processes. Good business writing, presentation and organisational skills. Knowledge of markets, trends and competition. NCA , Credit Agreement Act, Reserve Bank regulations, Pension Fund Act. Distribution channels available & how these can be leveraged. Customer value propositions and customer profiles for different segments. Understanding of bank culture/policy and system life cycles process. Expense Control. Managing and handling conflict management.

Skills and Competencies:
Networking & negotiating skills. Strong interpersonal skills. Good leadership skills. Ability to communicate and present at various levels. Excellent negotiation skills. Adhering to principles and values. Ability to work within a matrix structure whilst holding responsibility for the outcomes. Ability to deliver. Ability to work under pressure.

The ideal candidate will have the following competencies:
Ability:
work under pressure.
deliver.
communicate and present at various levels.
adhering to principles and values.
work within a matrix structure whilst holding responsibility for the outcomes.

Experience:
Grade 12 (Matric).
Microsoft Office.
3 years home loan experience/pension fund industry (in a sales environment).

Knowledge:
in advanced excel, MS Word, PowerPoint, Excel, Access and Visio.
markets, trends and competition.
managing multiple markets sales principles and processes.

How to apply:
http://standardbank.careerjunction.co.za/car/job/jobvuw.asp?p=1&adno=1507350&pageno=A&adv=-1&inf=0&comtype=3&comloc=-1&reczoneNo=-1&cofilter=0&cokeywords=0&cotype=all&reu=1&refer=car

Deadline: 06 June 2013