Branch Administrator - First Rand in Welkom

Job Title: Branch Administrator D

Location:
Welkom,ZA
Organization Name:
FNB EasyPlan Welkom
Province;
Free State
Division:
First National Bank
About Us:
FNB is a values-based organisation. Our values are our core business driver. It guides us in every aspect of our business be it when making business decisions, or when dealing with our colleagues, customers and investors. In living the FNB values our employees:-
· Take pride in what we do and our contributions to our organisation.
· In our owner-manager culture, we take responsibility and accountability for our actions and we don’t run away from our problems, but tackle them head-on.
· Are empowered to innovate and come up with new ideas, as we value and nurture new ideas.
· Embrace the concept of Ubuntu with our understanding of the communities in which we operate. We have unity of purpose where the whole is greater than the part; therefore, no individual or department can function at the expense of another.
· Respect the feelings, rights and abilities of our colleagues, clients and communities, even though they may be different from our own. We respect ourselves and our colleagues by not accepting or delivering average or poor performance.
If the FNB values are congruent with your value set, and you have the necessary skills and competencies for the position advertised, then we are looking for you.
All appointments will be made in line with the Bank’s EE Strategy.

Purpose:
To manage and control all administration and risk activities for a branch; Ensures compliance to all banking procedures and policies.

Job Requirements:
· Control and manage the branch cash holdings.
· Control the General Ledger and Office Accounts for the Branch
· Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
· Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
· Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
· Enable service delivery through implementing systems and processes to improve service by implement quality systems and metrics for measuring administrative service levels and satisfaction.
· Deal with any customer related enquiries and complaints in a professional manner, as specified in the service standards
· Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
· Comply with governance in terms of legislative and audit requirements.
· Develop and implement business cases for process enhancements and new processes and products within a Business Unit with quantify benefit and process metrics for measuring efficiency of all key business processes.
· End-to-end cash and stock management for branch through a User management (system)
· Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
· Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities.
· Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies

Qualifications and Experience:
· 3 Year industry related Degree.
· 4 to 6 Years related experience.

How to apply:
https://ebprodrproxy01.fnb.co.za/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&OAHP=IRC_EXT_SITE_VISITOR_APPL&OASF=IRC_VIS_VAC_DISPLAY&akRegionApplicationId=821&transactionid=1728815341&retainAM=N&addBreadCrumb=RP&p_svid=55035&p_spid=184441&oapc=34

Deadline: 05 June 2013