Job Title: Credit Collections & Recovery Officer
JOB REF: HR: 008/05/2013 (4 Vacancies)
Job Summary:
Working closely with the Debt Recovery Manager, he /she will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels.
The Job holder will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment.
Key Responsibilities
Ensure one day arrears management for all disbursed loans.
Record and maintain a track of all the recovery progress for all loans in arrears.
Prepare weekly arrears reports for all the branches and follow with them to ensure full repayment.
Prepare demand letters and ensure that they are forwarded to the defaulting customers.
Prepare debt collection instructions to external service providers to facilitate recover as per the debt recovery guidelines.
Prepare reports and make recommendations on bad debts to be written-off to the management for approval.
Processes and maintain an updated register on loan related insurance claims and ensure prompt reimbursement.
Monitor debt collection response cycles and contacts as well as credit control performance.
Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels.
Report and monitor all risks associated with debt recovery.
Generate compliance reports for use in decision making and performance appraisals.
Perform any other duties within the scope of this position.
Qualifications & Experience
Business degree / diploma
2 years’ experience in credit and debt collection.
Knowledge in credit management is an obvious advantage
Proficiency in IT and T24 skills
Capacity and willingness to work for long hours and within strict deadlines.
For all the advertised positions, the job holders are required to be fast decision makers, assertive, of high degree of confidentiality, integrity, proactive team players who are both creative and innovative.
Strong Christian values, commitment and passion for the transformation of the low income populationare key requirements for all these positions.
How to Apply:
If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below (Cite Job Ref No: as Application & Email Subject)
Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi
Email: excitingcareers@faulukenya.com
Deadline:17/05/2013
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