Job Title: SENIOR SALES MANAGER - PUBLIC ENTERPRISE
Reporting to the HOD-Enterprise Sales & Retention, the role holder will develop engagement model for the Government, County Governments, Parastatals and related Government Agencies, NGOs and Diplomatic Missions/Agencies. He/She will drive strategic initiatives to increase wallet share for Safaricom Business as well as position Safaricom Business as the preferred Integrated ICT solutions partner for Public Enterprise Sector.
The job holder’s key responsibilities will be to:
Formulate and manage the implementation of Sales Plans for public enterprise;
Develop winning engagement model for the public enterprise;
Retain Baseline Revenues from Public enterprise;
Grow Market share to number one position for Safaricom Business within the Public Enterprise;
Maintain strategic partnership with anchor Agencies within Government to drive business growth;
Support the respective Sector managers and Accounts Managers to increase penetration within public service;
Prospect and sell to Public Enterprise clients by maintaining a healthy pipeline of Top dollar deals and championing conceptual selling ;
Effectively manage the existing /new public enterprise accounts in terms of uptake of other products and services, payments, revenue growth, provision of advisory services, delivery issues, post-paid process end to end and ensure compliance to postpaid agreement requirements;
Develop and manage implementation of all promotional activities within the Sector;
Development and implementation awareness and education programs on the Safaricom Business Portfolio, through Customer Forums, exhibitions, joint ventures etc.
Proactively attend to customer related issues, consistent quality of service provided, and get an excellent customer rating ;
Preparation of Public Enterprise Sales budget ;
Performance Management for the Public Enterprise Sales team and Client Service management team.
Manage the selection, growth, development, performance, motivation and recommend the reward of staff in the section.
Drive Enterprise Delight Index (EDI) initiatives to achieve and maintain number one position in EDI within Public Sector at large.
Develop; Sector Development Plan (SDP) , PPP Framework, Devolution Service Framework (DSF) and Public Enterprise Service Charter (PSC)
Advise the business on bilateral engagement with the government for mutual benefits.
The ideal candidate should possess the following skills & competencies:
BCom, BSC degree or equivalent, MBA will be an added advantage ;
Intermediate knowledge of business finance and planning principles ;
8 years’ experience in sales and marketing in a service industry of which 3 years should be in Senior Management;
Experience in driving business growth and driving aggressive business development
Experience in Assessing/Evaluating sales & competitor activities ;
Good Understanding of financial principles ,Business acumen and Administration;
Good Understanding of marketing and sales principles;
Excellent consultancy and conceptual selling skills;
Excellent Presentation and communication skills;
Business development , analysis skills and Advanced selling skills;
Problem solving/Designing solutions to sales related issues within the assigned Regional territory;
Ability to Appraise, evaluate performance and develop Corporate Account Managers managed & Dealers;
Ability to Influence /Advise customers on Safaricom products and services and policies;
Decisive, disciplined and analytical.
How to Apply:
If you feel that you are up to the challenge and posses the necessary qualification and experience
please send your resume and application letter indicating your experience and why you are the most
suitable candidate for the role clearly quoting the job title to the address below.
Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Via E-mail to
hr@safaricom.co.ke
Deadline:04/06/2013
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