Project Delivery Manager - UNIT4 Business Software in London

Job Title: Project Delivery Manager
REPORTING TO: Sector Engagement Manager


1. ROLE OVERVIEW

To project manage implementations of UNIT4 software which may involve a number of significant work-streams, the management of subcontractors or partners and may have an international element.

To manage the delivery of successful projects (deliver expected financial return to UNIT4, that provide references, case studies and high levels of customer satisfaction).

To act as the liaison between the customer and UNIT4 to ensure that both parties meet their contractual obligations and that the project meets the customer’s expectations as agreed at the project’s inception.

To support bid management as required, working as a member of the Professional Services (“PS”) virtual bid management team.

2. KEY TASKS AND RESPONSIBILITIES

• The Project Delivery Manager will have responsibility for managing the delivery of UNIT4’s contractual responsibilities to the Customer. These include:
- Deliver projects within the contracted terms, on time and within budget, meeting the required quality standards
- Provide leadership, direction and motivation to the UNIT4 project team
- Production of key project documentation e.g. Project Charter and Initial Project/Resource Plan
- Develop and manage the plan throughout the project in conjunction with the Customer Project Manager, monitoring project progress and initiating corrective action where necessary
- Identify and manage issues arising in the project
- Identify and develop contingencies for Project Risks
- Set key objectives for workshops, consultancy and review meeting
- Manage the UNIT4 scope, responsibilities and deliverables within the project, using Change Control where these change from the original contract/project charter.
- Undertake regular reviews with the Customer Project Manager
- Report to and attend project review and project board meetings
- Provide monthly project highlight reports to both the UNIT4 Project Sponsor and the UNIT4 Sector Professional Services Manager
- Provide the primary point of contact between the Customer and UNIT4
- Ensure project controls are in place and manage stage sign-off by the customer and UNIT4 in accordance with current implementation methodology
• Handover to Client Management and Support
• Identify and progress additional sales opportunities for UNIT4 products and services
• To provide bid management support:
- Working under the direction of the PS virtual bid manager, represent PS during all stages of winning new work (from qualification, assessment, quotation through to commercial discussion and contract negotiation)
- To prepare gross margin calculations and forecast revenue and cost profiles for review
- To provide input to Risk Assessment’s
- If not managing the delivery of a successful bid, provide an appropriate handover (e.g. assumptions, key issues and risks, breakdown of the resource to be provided, any deviation from standard implementation approaches) to other project manager.
• To inform the relevant Sector PS Manager and Sector Engagement Manager of any material matters that may impact the successful delivery of a project.
• Any other ad hoc duties as required e.g. Quality Assurance, Project Health Checks, Project Recovery and Internal Process Improvement
• To provide accurate, timely and complete information as requested by senior management in order to understand the status of projects e.g. monthly reports and reports to the Major Project Review Board
• To manage/minimise project WIP, invoicing per contract of PS, being aware of debt position and taking action as requested by senior management/UNIT4 Finance Department and ensuring that license, support and maintenance is billed in accordance with the contract until such point as the customer is handed over to Client Management and Support.
• To ensure that all project delivery complies the requirements of the UNIT4 Implementation Methodology
• To comply with Company’s information and Security Requirements and all Company business procedures, policies and ISO/BS standards.
• To deliver an annual Days Sold target (e.g. £500k) set by the Sector Engagement Manager. This may involve both Change Control and Bid Management.
• To meet an annual personal utilisation target set by the Sector Engagement Manager (e.g. 70%).

3. EXPERIENCE, SKILLS & PERSONAL QUALITIES

The Project Delivery Manager will have experience of the following;
• Project Management methodologies
• Change Management methodologies
• People Management
• Business Systems including Finance and Accountancy
• Broad understanding of the capabilities of UNIT4 software and solutions
• Demonstrable experience in managing successful (ERP) application software projects for external customers where the project has a significant impact on the customer’s business processes.
• A minimum of 5 years software implementation project management or 3 years plus 5 years of other project management.
• The ability to manage projects and also multiple, concurrent, projects using a structured project management methodology.
• A project Management qualification, e.g. PRINCE2 or Association for Project Management (APM) is expected.
• Good knowledge in at least one market sector area e.g. consulting engineers, financial services, health, higher education, government and third sector (charities).
• Must be able to demonstrate innovation, attention to detail, commercial judgement and gravitas.
• Must be comfortable is managing both the project implementation team and working as a member of the UNIT4 Project Management Team in driving the business forward and achieving both short and long term objectives.


Deadline: 18/04/2013

How to Apply:

https://ukcareers.unit4software.co.uk/wd/plsql/wd_portal.show_job?p_web_site_id=2945&p_web_page_id=162024